Akeneo Activation logs every data exchange job — product exports, offer imports, order exports, and shipment confirmation imports — and provides a dedicated Reports tab inside each activation channel. Use this tab to track job status, diagnose failures, download generated files, and review historical execution data.

Access job reports in Akeneo Activation

To view job reports for a specific activation channel in Akeneo Activation:

1. In Akeneo Activation, open the activation channel you want to review.
2. Click the Reports tab at the top of the channel view.

For product exports, the Reports tab opens a consolidated view of the latest results across all your catalogs. For other job types (offer imports, order exports, shipment confirmation imports), the tab continues to show a chronological list of executions for that channel.

Understand the job reports in Akeneo Activation

The Reports tab in Akeneo Activation provides the following information for each job execution:

Job type filter: A filter at the top of the page lets you select the specific job type you want to review — for example, Offer Import, Order Export, or Shipment Confirmation Import. Selecting a job type filters the list to show only reports for that process. Product exports use a dedicated consolidated view described in Product export reports below.

Job status: Each job execution shows whether it was successful or resulted in a failure, giving you a quick overview of which jobs need attention.

Error details: For failed jobs, the report includes details about the errors encountered. Use this information to diagnose the root cause and take corrective action.

Job history: For offer imports, order exports, and shipment confirmation imports, the Reports tab maintains a full history of job executions so you can review past runs, identify recurring issues, and track trends over time. Product exports are presented as a single up-to-date view rather than a per-run list.

Timestamps: Each job execution shows the exact date and time it was initiated and completed. For product exports, the most recent validation timestamp is shown as the Report date at the top of the page.

Number of records processed: For successful jobs, the report shows the number of records that were successfully imported or exported.

Download error reports: For failed jobs, you can download an error report containing detailed information about the specific errors, affected products, data sources, and potential causes.

Download generated files: For export jobs, you can download the files generated and transferred during the job. Use this to verify the exported data.

Product export reports in Akeneo Activation

When you export a product catalog to a retailer or marketplace through an activation channel, Akeneo Activation generates a Product Export report that reflects the status of that export on the retailer or marketplace side. The report highlights errors related to the retailer's or marketplace's requirements for a particular product Family, and — depending on the channel — offers ways to address them.

Product export results are consolidated into a single up-to-date view, so you no longer need to open individual job runs to spot which products need attention. The page is organized as follows:

Page header — at the top of the page you'll find:

• The total number of products included in the report (for example, "Product Export report for 2,298 products across all catalogs").
• The Report date — the timestamp of the most recent validation. If no export has run yet, this reads "No validation has run yet."
• A Generated Files dropdown to download the latest export's files.
• A Back to all reports link to return to the historical job list.

Summary cards — four clickable cards just below the header give you a one-glance health check. Clicking a card filters the rest of the page to that severity or view:

1. Errors: The number of products blocked from the retailer or marketplace. Action is required.
2. Warnings: The number of products accepted but with degraded data. Worth fixing.
3. Info: The number of informational messages. No action needed.
4. Health Score: The share of products successfully pushed, expressed as a ratio (for example, 950 / 1,250).

Issue views — when an Errors, Warnings, or Info card is selected, two tabs let you organize the issues:

• By Type — issues are grouped by error category (for example, Missing attribute, Invalid value, Mapping error). Each category is expandable.
• By Catalog — issues are grouped by catalog, with per-catalog totals for affected products.

Filters — narrow what's shown using two multi-select dropdowns at the top of the issue list:

• Catalog(s) — select one or more catalogs that have issues.
• Product(s) — select up to 50 individual products.

Filters combine with AND logic and update all counts on the page, including the summary cards.

Exports run in dry-run mode are labeled dry-run next to the Report date. For details on how dry-run exports work, see Export your products to retailers and marketplaces.

The screenshot above shows the consolidated Product Export report in the Reports tab, with the page header, the four summary cards (Errors, Warnings, Info, Health Score), the By Type and By Catalog view tabs, and the Catalog(s) and Product(s) filters.

Explore errors and warnings in the Reports tab

To investigate issues in your latest product export, click any of the Errors, Warnings, or Info summary cards. The matching issue list appears below the cards, organized by the view you've selected (By Type or By Catalog).

Issue messages are written in plain language for non-technical users. Each issue is linked to the specific PIM Attribute (or combination of Attributes) involved in the mapping, and the row shows the number of products affected.

Example issue row:

The screenshot above shows an expanded issue category with rows listing the attribute, the error message, the number of affected products, and the View products and View actions controls.

View products: Click View products on any issue row to open a side panel listing every product affected by that issue. The panel lets you search by product identifier, page through the results, and click into any product to open it in your PIM.

View actions: Click View actions on any issue row to open a dropdown with the following options:

• Copy logs: Copy the raw error details for that issue to your clipboard.
• Open products: Open the product enrichment page in your PIM for the affected product(s). Use this to fix mapping errors or update product values.
• Go to mapping: Open the catalog mapping screen in your PIM, positioned on the relevant attribute, so you can correct the source of the error.

Manage catalogs: For issues caused by a disabled catalog, click Manage catalogs on the row to jump to your catalog settings and re-enable or adjust the catalog.

Translate: Some retailers and marketplaces return error messages in the local language of the target region. Use the language control at the top of the page to convert error messages into your preferred language.

Generated Files: Click Generated Files in the top-right corner of the report to download:

• Exported products in an Excel file
• The retailer or marketplace template file
• Sent/Displayed product comparison (Amazon channels only)

The screenshot above shows the "Generated Files" dropdown in the Reports tab header, with options to download the exported product data, the retailer or marketplace template file, and — for Amazon channels — the Sent/Displayed product comparison file.

To return to the historical job list from a product export report, click Back to all reports in the page header.

Health Score and successfully pushed products

Click the Health Score summary card to switch to a health-focused view of your latest product export.

The view contains:

• Catalog Health Score: a large percentage tile and progress bar showing the share of products successfully pushed (for example, 95%). A Trend line shows the change compared to the previous run (for example, "+5 errors since last run").
• Products Successfully Pushed: an expandable list grouped by catalog. For each product, you'll see how many attributes were mapped (for example, 38 / 42 attributes mapped) and, when available, the marketplace identifier. Click View product to open it in your PIM.

Use this view to validate that your real exports are landing as expected and to quickly identify catalogs that need more mapping work.

Related

• Export your products to retailers and marketplaces — run dry-run and real product exports and review results in the Reports tab
• Activation Channel Readiness — view per-product error details, readiness status, and activation timeline in the Products tab
• Channel Requirements Dashboard — track retailer and marketplace requirement changes that may affect your exports