Akeneo Activation logs every data exchange job — product exports, offer imports, order exports, and shipment confirmation imports — and provides a dedicated Reports tab inside each activation channel. Use this tab to track job status, diagnose failures, download generated files, and review historical execution data.
Access job reports in Akeneo Activation
To view job reports for a specific activation channel in Akeneo Activation:
- In Akeneo Activation, open the activation channel you want to review.
- Click the Reports tab at the top of the channel view.
The Reports tab displays all job executions for that channel, organized by job type and sorted in reverse chronological order.
Understand the job reports in Akeneo Activation
The Reports tab in Akeneo Activation provides the following information for each job execution:
Job type filter: A filter at the top of the page lets you select the specific job type you want to review — for example, Offer Import, Order Export, or Shipment Confirmation Import. Selecting a job type filters the list to show only reports for that process.
Job status: Each job execution shows whether it was successful or resulted in a failure, giving you a quick overview of which jobs need attention.
Error details: For failed jobs, the report includes details about the errors encountered. Use this information to diagnose the root cause and take corrective action.
Job history: The Reports tab maintains a full history of job executions so you can review past imports and exports, identify recurring issues, and track trends over time.
Timestamps: Each job execution shows the exact date and time it was initiated and completed.
Number of records processed: For successful jobs, the report shows the number of records that were successfully imported or exported.
Download error reports: For failed jobs, you can download an error report containing detailed information about the specific errors, affected products, data sources, and potential causes.
Download generated files: For export jobs, you can download the files generated and transferred during the job. Use this to verify the exported data.
Product export reports in Akeneo Activation
When you export a product catalog to a retailer or marketplace through an activation channel, Akeneo Activation generates a report that reflects the status of that export on the retailer or marketplace side. The report highlights errors related to the retailer's or marketplace's requirements for a particular product Family, and — depending on the channel — offers ways to address them.
Reports are organized in reverse chronological order, with the most recent export at the top. The list is limited to the 100 most recent exports. Open a report to review errors and validate export results.
Each row in the product export report table includes:
- Report generation date: The exact date and time the export was initiated and completed.
- Products from your source: The number of products sourced from your PIM across all catalogs.
- Products sent for integration: The number of products sent to the retailer or marketplace.
- Products accepted: For channels that return acceptance data, the number of products successfully accepted by the retailer or marketplace.
- Errors: The total number of errors generated in the most recent report for that export.
Exports run in dry-run mode are labeled dry-run next to the report timestamp. For details on how dry-run exports work, see Export your products to retailers and marketplaces.
The Dashboard tab in Akeneo Activation always shows the latest product export report — whether it was a dry-run or a real export. The Reports tab gives you full historical access to all past export reports.
View individual export reports in Akeneo Activation
To analyze a specific export in depth, click any row in the product export reports list. This opens a detailed view showing all errors associated with that export.
Error messages in individual reports are written in plain language for non-technical users. Each error is linked to the specific PIM Attribute (or combination of Attributes) involved in the mapping.
Example error entry:
| Message | From | Actions |
|---|---|---|
'list_price' is required but not supplied. |
Amazon | Open Products | Copy Logs |
The screenshot above shows the individual export report detail view in Akeneo Activation, with an error table listing the error message, the source (e.g., Amazon), and action buttons including "Open Products" and "Copy Logs".
Translate: Some retailers and marketplaces return error messages in the local language of the target region. Click Translate to convert error messages into your preferred language.
Open Products: Click Open Products on any error to go directly to the product enrichment page in your PIM. Use this to fix mapping errors or update product values.
Copy Logs: Click Copy Logs to copy the raw error details for a specific issue to your clipboard.
Generated Files: Click Generated Files in the top-right corner of the report to download:
- Exported products in an Excel file
- The retailer or marketplace template file
- Sent/Displayed product comparison (Amazon channels only)
The screenshot above shows the "Generated Files" download panel in an individual export report in Akeneo Activation, with options to download the exported product data, the retailer or marketplace template file, and — for Amazon channels — the Sent/Displayed product comparison file.
To return to the full reports list from an individual report, click back to all reports.
Related
- Export your products to retailers and marketplaces — run dry-run and real product exports and review results in the Reports tab
- Activation Channel Readiness — view per-product error details, readiness status, and activation timeline in the Products tab
- Channel Requirements Dashboard — track retailer and marketplace requirement changes that may affect your exports