Upload product files from a Supplier Portal

Use the Supplier Portal Upload page to submit one product file to a Supplier Data Manager (SDM) workflow. The selected SDM workflow controls the Submission guidelines, optional media support, and processing steps available after upload.

Early Access

This feature is in early access. Reach out to your Akeneo contact if you're interested in trying it out. For the existing Supplier Access upload flow configured directly in SDM, see What does my supplier see through dedicated access?.

Before you start

  • Activate your invited Supplier Portal account.
  • Ask the administrator for the shared Supplier Portal access link.
  • Prepare one XLS, XLSX, XLSM, XLSB, CSV, or XML product file no larger than 50 MB.

Select an SDM workflow

Sign in to the Supplier Portal and open Upload. When the Supplier Portal has multiple Supplier Data Manager (SDM) workflows, select the workflow that fits your submission on the Upload your products page.

When the Supplier Portal has one SDM workflow, the Supplier Portal opens its upload form directly.

Supplier Portal workflow chooser with multiple SDM workflow cards

The Upload your products page displays one selectable card for each SDM workflow assigned to the Supplier Portal.

Review the Submission guidelines

The Submission guidelines panel can display the welcome text, downloadable documents, and getting-started video configured in the selected SDM project. The panel only displays content enabled for that project.

Review the guidelines before preparing and uploading the product file.

Upload a product file

To create an SDM import from the Supplier Portal:

  1. Drag one product file into Import a product file, or browse for the file.
  2. Review Choose a name. The job name is populated from the filename and can be edited.
  3. Add optional media files when Import media files (optional) is available.
  4. Click Import and Continue.

Supplier Portal Upload page with Submission guidelines, product file, media, and job name

The Supplier Portal Upload page combines SDM Submission guidelines with the product file, Advanced configuration, optional media, job name, and Import and Continue controls.

Add optional media files

When the SDM project allows media, add PNG, JPG, JPEG, GIF, WebP, or PDF files. Each media file can be up to 500 MB, and every filename in one submission must be unique.

Remove any invalid or duplicate media entry before clicking Import and Continue. The Supplier Portal does not submit the form while a media validation error remains.

Continue the SDM workflow

After Import and Continue creates the SDM import, the Supplier Portal opens the SDM job in a new tab when the workflow includes accessible processing steps. Complete the available steps in SDM.

For a workflow configured as File upload, no workflow steps, the upload completes in the Supplier Portal and no SDM job page opens.

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