In Supplier Data Manager, you can invite team members to your organization, update their access levels, and remove them when needed. Only users with administrator access can manage other users.

User types in Supplier Data Manager

Supplier Data Manager has two access levels within an organization:

1. An administrator can change workflow settings and invite new members.
2. A member cannot modify workflow settings and can only view the members of their organization.

View the list of users

To view all users in your Supplier Data Manager organization:

1. Go to Organisation.
2. Click the Team tab.

Use the filters or the search bar above the user list to narrow the results.

The screenshot above shows the Team tab in the Organisation section of Supplier Data Manager, listing users with their names, email addresses, and current access levels.

Invite a user and set their permissions

To invite new users to your Supplier Data Manager organization, you must have administrator access.

1. Go to Organisation and click the Invitation tab.
2. Enter the email address of the member(s) you want to invite.
3. Click Send invitations.

Each invitee receives a personalized invitation email from Akeneo. On tenants enabled for Akeneo Product Cloud authentication, the email comes from the Akeneo Product Cloud flow and asks the invitee to set their Akeneo Product Cloud password. On legacy tenants, the email asks the invitee to create their Supplier Data Manager profile directly.

By default, new members join the organization with the member access level. To grant administrator access to a new member, change their access level once they have accepted the invitation. See Change a member's access level.

The screenshot above shows the Invitation tab in the Organisation section of Supplier Data Manager, with an email input field and the Send invitations button.

Re-send an invitation

If an invited user did not receive the email or their link expired, re-send the invitation from the Invitation tab. Pending invitations remain visible there until the user accepts them or you cancel them.

Cancel a pending invitation

To cancel a pending invitation, open the Invitation tab in Organisation and remove the invitation from the list. The associated invitation link stops working immediately.

Accept an invitation and sign in

This section is meant for invited users who received an invitation email from Akeneo.

On a tenant enabled for Akeneo Product Cloud authentication — you do not yet have an Akeneo Product Cloud account:

1. Open the invitation email from Akeneo and click the invitation link.
2. On the Join {organization} Team screen, your email is pre-filled and disabled. Enter a Password, repeat it in Confirm password, and click Confirm.
3. You are signed in to Supplier Data Manager. Your account is now active.

On a tenant enabled for Akeneo Product Cloud authentication — you already have an Akeneo Product Cloud account (for example, you already use Akeneo PIM with the invited email):

1. Open the invitation email from Akeneo and click the invitation link.
2. On the Join your team at {organization} screen, click Accept invite. No password is required — your existing Akeneo Product Cloud password is reused.
3. You are signed in to Supplier Data Manager.

On a legacy tenant:

1. Open the invitation email from Akeneo and click the invitation link.
2. On the Supplier Data Manager account-creation page, fill in your First Name and Last Name, enter a Password that is at least 10 characters and includes an uppercase letter, a lowercase letter, a number, and a special character from !@#$%^&*, then confirm the password.
3. Click Sign Up. You see the confirmation message Account created successfully! You can now log in. and can sign in to Supplier Data Manager with your email and new password.

Future sign-ins use the email address you were invited at. See Unified authentication for the Akeneo Product Cloud authentication flow and How to connect to your space for the legacy flow.

Reset your password

The password reset flow depends on whether your Supplier Data Manager tenant has been migrated to Akeneo Product Cloud authentication.

• On a tenant enabled for tkeneo Product Cloud authentication — go to the My Account page in Supplier Data Manager, open the Password tab, and click Send a reset link. Akeneo sends an Akeneo Product Cloud password reset email to your address. The button is disabled briefly after each request to prevent duplicate emails.
• On a legacy tenant — go to the My Account page and use the Password tab to change your password directly with your current password and a new one. If you forgot the current one, click Forgot your password? on the Supplier Data Manager login page and follow the reset link from the email Akeneo sends.

For step-by-step instructions covering both flows, see Reset your password.

Change a member's access level

To update a user's access level in Supplier Data Manager, you must have administrator access.

1. Go to Organisation and click the Team tab.
2. Click the Access level button for the member you want to update.

Choose between two options:

• administrator
• member

The screenshot above shows the access level selection dialog in the Team tab of Supplier Data Manager, with options to assign the administrator or member role.

Remove a user

To remove a user from your Supplier Data Manager organization, you must have administrator access.

Remove a member

1. Go to Organisation and click the Team tab.
2. Click the access level status of the member you want to remove. A dialog opens.
3. Click Remove from team.

Remove an administrator

You cannot directly remove a user who has administrator access. First downgrade their access level to member, then remove them.

1. Go to Organisation and click the Team tab.
2. Click the access level status of the administrator you want to remove. A dialog opens.
3. Change their access level to member.
4. Click their status again to reopen the dialog.
5. Click Remove from team.

The screenshot above shows the user management dialog in the Team tab of Supplier Data Manager, with the Remove from team button visible.