In Supplier Data Manager (SDM), a job represents a single import run — one supplier file processed through a workflow's steps. This page explains how to create, edit, cancel, and delete jobs within an SDM workflow.
Create a job in Supplier Data Manager
To create a new job in Supplier Data Manager, open the relevant workflow from your SDM homepage and follow these steps:
- Go to the Jobs tab within your workflow.
- Click Create Job in the top right corner.
- Enter a name for the job (for example, "Winter season 2024").
- Upload your catalog file. Supported formats:
.xls,.xlsx,.xlsm,.xlsb, or.csv. For XML files (.xml), a Custom Input Format must be configured by your administrator first. - Click Validate to save and continue.
- Click the edit button to begin working on the job.
For a complex Excel file with several sheets or no detectable header, use the File Format wizard to configure how SDM reads the file. If you leave the Wizard before importing, the job remains in Needs configuration status and can be resumed from this list.

The screenshot above shows the Supplier Data Manager Jobs tab with the Create Job button in the top right and a list of existing jobs.
Accepted file formats
Create a job with a specific input format
When you upload a file, Supplier Data Manager handles Custom Input Formats in the following way:
Default behavior: SDM automatically compares the uploaded file against all available Custom Input Formats for your organization. The first format that matches the file structure is used. If no format matches, or if no Custom Input Formats exist, SDM uses its default reader.
Advanced configuration: You can fine-tune this behavior using the advanced configuration options in the job creation form.

The screenshot above shows the advanced configuration section of the Supplier Data Manager job creation form, including the Input format field with the No input format option selected.
- No input format: Despite the label, this option uses the default behavior — SDM still attempts to match the file against existing Custom Input Formats.
- Specific format selection: Select a specific Custom Input Format from the list. This is useful when a file could match multiple formats, ensuring predictable processing.
XML files (.xml) require a Custom Input Format to be configured by your administrator. If none is set for your workflow, you will see the message: This workflow isn't configured to accept XML files (no input format set). Please contact your administrator.
Edit or delete a job in Supplier Data Manager
To edit or delete an existing job in Supplier Data Manager:
- Go to Jobs within your workflow.
- Hover over the job you want to modify or delete.
- Click the edit button to modify the job.
- To delete the job, click the three-dot menu button and select Delete job.
Deleting a job that is currently processing stops its active step. Queued or retried processing for that job will not restart after deletion.

The screenshot above shows the Supplier Data Manager Jobs list with a job row hovered, displaying the edit button and the three-dot menu with the Delete job option.
The Jobs page lists all jobs that have been previously loaded in the workflow.
When editing a completed job, you'll be redirected to the finalization step. You can navigate through the different steps by clicking on their names to review the actions taken at each stage. Editing a previous step resets all actions performed in the subsequent steps. For more information, refer to this guide.
Cancel a job in Supplier Data Manager
You can cancel a job that hasn't finished yet, for example when a supplier sent the wrong file. Organization admins can cancel any job of the workflow; other users can cancel the jobs they created.
- Go to Jobs within your workflow.
- Click the three-dot menu button of the job and select Cancel job.
- Confirm with Cancel job.
A cancelled job stops right away and shows the Cancelled status. It can't be resumed or edited: create a new job to start again. Hovering a cancelled job explains why it can no longer be opened, and opening an old link to it shows a Job cancelled page. To find cancelled jobs, select Cancelled in the Status filter.
Suppliers can cancel the jobs they uploaded from the History of their supplier portal, while the job is still on one of their steps.
A job that is done or failed can't be cancelled. While a job is moving to its next step or still reading its file, wait until it's finished and try again.