Go to a product

Click on a product on the grid or create a new product to display the product form.

Select your working context (channel/locale)

Select your working channel

To select the channel you want to edit, select your channel in the drop down list on the header of the product form.

If you want to edit several channels at once, you can edit the product information for one channel then another one and save all changes at once.

Select your working locale

It is possible to define your working locale, the selection of the locale impacts the following information on the product form:

• The family label in the product infos
• The attribute groups label
• The attributes label
• The categories label
• The association label

To select your working locale, select the locale you want to work with on the header of the product form.

In the drop-down menu, you will find the locales (at least those that have been added to a channel).   
If you cannot find your working locale listed, perhaps the locale is not required by any of the channels: therefore it is not enabled. To add a locale to a channel, please refer to Manage your channels.

For the localizable attributes (with the indicated locale on top right of the field), the entered values will be saved only for the working locale.

The localizable attributes for some locales exclusively (locale specific), are only displayed when they are concerned by the working locale.

If you are working on several locales, you can edit one locale then another one and save all changes at once.

Edit a product

1. Click on the Attributes tab
2. Select the channel and locale you want to edit
3. Change or complete your product information
4. Click on the Save button (top right hand corner).  
   

The product is updated and a new product version is created. You can view the product versions on the History tab (see View the product versions).

By default all the attributes are displayed, you can change the attribute group by clicking on the list Attribute group and then selecting the attribute group.

Add options to a simple or multi-select attribute

If an attribute option is missing for a select attribute type (simple or multiselect), you can directly add it within the Product Form.

From the product form:

1. Click on the + icon on the right side of the attribute  
   
2. A popin appears, add the attribute option code and its label for the working locale   
   
3. Click on the Add button to create the option, it will be automatically added to the product for this attribute

If you do not see + icon, you might not have the appropriate rights to add an option, please refer to Manage your user roles.

Work with assets in an asset collection attribute (Enterprise Edition)

In the product form, you can have some asset collection attributes which look like this:

In the following section, you will discover all the features that are available around this attribute.   
And to learn more about assets, you can have a look at this article.

LINK ASSETS TO YOUR PRODUCT

To pick assets that already exist in your Asset Manager, follow these steps:

1. Go to your product form
2. Scroll down towards the asset collection attribute
3. Click on Manage assets to access the asset picker and the basket
4. Pick the assets you want to link to your product, and save.

UPLOAD ASSETS DIRECTLY FROM THE PRODUCT FORM

From the 2.3 version, you can upload assets directly from the Asset collection in the Product Form. You don't need to quit the product form anymore.

1. Click on the new button Upload assets in the asset collection, then you will find the mass upload screen.
2. Drag and drop your files or click on the image to chose assets on your browser.
3. Click on Upload.
4. Then click on Import.
5. You may have to wait a bit while the asset import. Refresh the page when you receive the notification, and you will see assets linked to your product in the asset collection.

ORDER ASSETS IN THE ASSET COLLECTION

We know that ordering assets can be important for you. Indeed, it can help you to organize assets for your different channels.   
There is a simple way to do that, directly from the product form.

OK, let's see!

If you have one or several asset collection attribute(s), you can now organize your assets directly in the asset collection in the product form with the arrows, and find this order in export file. Simple. Fast. Effective.

The order defined in the PIM will also be the same when you'll export your products with the API.

BETTER ASSETS DISPLAY

If you have assets linked to your products, you can have a large display of those assets clicking on their thumbnails.

Where? In the asset collection in the Product Form.

And moreover, we added a slideshow to navigate between the assets.

If you have edit rights, you can also remove each asset from the asset collection attribute, just clicking on remove in the asset preview.

Every user can download each asset clicking on download in the asset preview.

Compare product information from another locale and/or channel

View product information from another locale and/or channel

In the product form, it is possible to view the values of the product for another locale or channel, to assist capturing the data on an ongoing work, like for instance when translating the product information, or retrieving the product information coming from another team (you are in the e-commerce team and you need the product information from the mobile team or the print team).

To view the data in another locale and/or channel:

1. Open the Product Form that you need to translate
2. Select the locale to be edited
3. Click on the ... on the right side of the form and then Compare / Translate (working copy is selected by default)
4. Select the channel and locale to be displayed in the drop down menus on the right side of the form

The localized or scopable values are displayed on the right side of the product form in the compare / translate panel.

The values on the right side can only be viewed, no edition is possible.

Additionally, it is possible to copy the values in the product form. For further details, see the next section.

Copy product information from a locale and/or a channel

When a locale is displayed for convenient reference in the Product Form, you will be able to copy the values in the product form.

To copy the product information from a locale:

1. In the Compare / Translate mode, there are multiple option values that can be selected from the Select drop down menu  
   
   • The All option enables you to select all localized values of the locale of reference
   • The All visible option enables you to select all the attribute group values displayed.
   • The None option enables you to deselect all the localized values of the locale of reference
2. Click on the Copy button, the selected values are copied to the Product Form   
   

The history of changes applied to a product are taken into account for the following operations:

• Changes of attribute values in the Product Form
• Changes on the product status (enabled/disabled)
• Changes on family
• Changes on association
• Changes on categories

For each change, a new product version is created. What is tracked down for each version:

• The author or system that made the changes
• The date and time (up to seconds) at which the changes took place
• The old and the new value of each amended product information

You can define specific rights on users that can check the product’s history, please refer to Manage your user roles.

To view the product versions:

1. Open the product form
2. Click on the History tab to see the whole list of versions   
   

Comment a product

Commenting a product is a convenient way to add additional product information and facilitate the collaboration between team members. Comments are available under the Comments tab in the Product Form.

Add a comment

1. Open the Product Form of the product you want to comment
2. Click on the Comments tab  
   
3. In the text field, write a new comment (there is no length restrictions)
4. Click on the Add a new comment button

Reply to a comment

You can reply to all comments made on a product.

1. In the text field of the comment, reply to the comment
2. Click on the Reply button to save your answer  
   

Delete your comments

You can only delete your own comments.

1. Place your mouse over the comment to delete
2. Click on the Trash icon which is prompted
3. Confirm you want to delete the comment by clicking on the OK button in the popin